Membership Cancellation & Refund Policy
Aggieland Tutoring reserves the right to refuse/cancel a membership. If Aggieland Tutoring refuses a new or renewing membership, registrants will be offered a refund.
During the renewal process each month, members must attest to continued eligibility for membership based on the criteria of being in good standing with Aggieland Tutoring and it’s tutors and accounts. Regular auditing of membership records will be conducted.
Membership Cancellation by Student
Students are responsible for canceling their own membership on our website. This is done by logging in and going to the “My Account” page. Here, students can place their membership account on “Hold” or they may cancel their membership account.
Membership cancellations received within 24-hours of registration may be eligible to receive a full refund less a $25 service fee. Cancellations received after the stated deadline will not be eligible for a refund.
Cancellations will be accepted via phone or e-mail and must be received by the stated cancellation deadline. In addition:
- All refund requests must be made by the student or credit card holder.
- Refund requests must include the name of the student and transaction number.
- Refunds will be credited back to the original credit card used for payment.
- All discounts received by the student during the portion of the membership being refunded must be recalculated and the student will be charged the un-discounted rate. This amount is payable upon demand and Aggieland Tutoring reserves the right to charge the student for the appropriate amount using any credit card on file belonging to the student or any credit card previously used by the student for memberships or appointments.
The above policies apply to all Aggieland Tutoring memberships unless otherwise noted on our website. Please read all information thoroughly.
Any questions or cancellation requests may be directed to Aggieland Tutoring staff at (281) 639-0303 or firstname.lastname@example.org